Terms and conditions

General information

Products are sold by Hurme Nea Karoliina - 3198498-9. I sell products to Finland and the EU region. Product prices includes VAT. I reserve the right to change art prices and postage.

Ordering

All orders are confirmed by email, which states the price of the order, shipping costs and the ordered products. You commit to the valid terms of delivery in every order.

Shipping

All artworks are packed and shipped once the payment transaction has been confirmed. Please allow me to have 2-5 business days to pack your artwork. If there’s any questions don’t hesitate to contact me for details.

I will do everything to make your experience at my shop effortless and simple.

The duration of your shipping depends on your destination country. Estimated time in Finland is 2-7 business days and for EU shipping 1-3 weeks.

Or pick up your artwork for free from my studio in Turku.

Returns

If some reason, you want to return your purchases artwork you have the right to do so within 14 days of the purchase. Please contact me trough the contact form or my email neahurmeart@gmail.com. Item must be in perfect condition when returned.

Problem situations in transport

If the product is lost during transport, damaged or the wrong product has been delivered to you, you must report immediately to me by email neahurmeart@gmail.com

Payment

Payment is possible via Mastercard, Visa, American Express, Apple Pay, Google Pay and Shop Pay.

I reserve the right to change products and product pricing at any time.

Taxes

Original art: 10%
Prints: 24%
Art earrings: 24%